Joanne Surico
Joanne Surico
 

Joanne Surico

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Joanne joined Valiant Solutions in 2016 to build a PMO and Development Practice. Valiant recognized a need to develop standardized and structured PMO processes to support Valiant’s growth as a prime contractor on IT security and infrastructure programs. Her Practice Area supports everyone in the organization in the areas of project management, project planning, risk management, quality management, and transition planning. Her focus is on finding innovative and automated solutions to take advantage of project histories that will capture the lessons learned and reduce risk in future similar projects. She recently implemented the JIRA project management tool as a repeatable approach to contract transition planning. She is adept at Waterfall and Agile project management methodologies, and has had true success in applying a hybrid approach of the two methodologies on many projects understanding that there is rarely a one-size fits all approach to projects. With Valiant’s expertise in security development projects, Joanne is also responsible for leading and supporting specialized development projects, such as short turnaround engagements and open source projects.

Prior to Valiant, Joanne worked at ServiceNow as their Director of Professional Services-Federal Territory chiefly accountable for selling and implementing ServiceNow ITSM, ITBM, and ITOM solutions to Federal Civilian and Department of Defense clients including FDIC, SEC, FDA, OCC, HHS, US Army, and US Air Force. She was extremely adept at building implementation teams with partner organizations both large and small including Accenture, CSRA, GovPlace and NetImpact Strategies to name a few. Prior to ServiceNow, Joanne worked in executive level, program management, and business development positions for IntelliDyne, Four Inc, ManTech International, and TKC Communications.

Joanne holds a Bachelor of Arts in Communications from Wright State University, and has achieved an Executive Certificate in Leadership from the University of Notre Dame. Her strong communication and leadership skills has led to a demonstrated ability to build and nurture client relationships, mentor and develop junior consultants, and possess effective communication skills that can resolve conflict and bridge communication gaps. She also earned the following professional certifications: Project Management Professional (PMP), ITIL Intermediate in Service Transition, AWS Business Professional, and AWS Technical Professional.

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